Last Updated: [March 21, 2025]
TUDCLOUD INC (“Tudcloud”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Full name
-
Email address
-
Billing address
-
Phone number (if provided)
-
Payment information (processed via third-party payment providers)
Account Information
-
Service orders
-
IP address
-
Login activity
-
Support tickets
Technical Data
-
Browser type
-
Device information
-
Website usage logs
-
Cookies and analytics data
2. How We Use Your Information
We use collected information to:
-
Provide and maintain hosting services
-
Process payments
-
Respond to support requests
-
Improve our website and services
-
Prevent fraud and abuse
-
Comply with legal obligations
We do not sell or rent personal information to third parties.
3. Payment Processing
Payments are securely processed by third-party payment providers such as Stripe and other supported gateways. Tudcloud does not store full credit card information on its servers.
4. Data Sharing
We may share information only when necessary:
-
With payment processors
-
With service providers assisting in infrastructure operations
-
When required by law or legal request
-
To prevent fraud, abuse, or security threats
5. Data Retention
We retain customer data only as long as necessary for:
-
Service delivery
-
Accounting and tax compliance
-
Legal obligations
Inactive accounts may be archived or removed in accordance with our internal policies.
6. Security
We implement industry-standard security measures to protect your data, including:
-
Encrypted connections (SSL/TLS)
-
Restricted administrative access
-
Secure hosting infrastructure
However, no method of transmission over the Internet is 100% secure.
7. Cookies
Our website may use cookies to:
-
Improve user experience
-
Track analytics
-
Maintain login sessions
You may disable cookies through your browser settings.
8. International Users
TUDCLOUD INC is incorporated in the United States. By using our services, you understand that your information may be processed in the United States or other jurisdictions where our infrastructure is located.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
-
Access your personal data
-
Request correction
-
Request deletion
-
Object to certain processing activities
To exercise these rights, please contact us.
10. Contact Information
TUDCLOUD INC
108 West 13th St
Wilmington, DE 19801
United States
Email: [email protected]
